Terms – Privacy – Refund
EARTHPURE — LEGAL TERMS
These Legal Terms govern your use of the EarthPure website and the purchase of our products. By accessing our website or placing an order, you agree to be legally bound by these terms.
1. TERMS AND CONDITIONS
1.1 Company Information
EarthPure is a skincare brand based in Curaçao.
Website: www.earthpure.nl
Phone: 5642442
1.2 Use of Website
By using our website, you agree to:
- Provide accurate information
- Use the website only for lawful purposes
- Not misuse, copy, or exploit website content
We reserve the right to suspend access if misuse is detected.
1.3 Products and Information
We aim to ensure product descriptions and images are accurate. However, slight variations in packaging or appearance may occur.
Our products are for external cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.
Results may vary depending on skin type and individual factors.
1.4 Orders and Acceptance
All orders are subject to acceptance and availability.
EarthPure reserves the right to:
- Refuse or cancel orders
- Limit quantities
- Correct pricing errors
1.5 Pricing and Payment
Prices may change without notice.
Payment must be completed before order processing.
1.6 Shipping
Delivery times are estimates and not guaranteed.
EarthPure is not liable for shipping delays caused by third parties.
1.7 Limitation of Liability
To the fullest extent permitted by law, EarthPure shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Customers are advised to perform a patch test before use.
1.8 Intellectual Property
All content including logos, images, text, and branding is owned by EarthPure and may not be reproduced without written consent.
1.9 Governing Law
These terms are governed by the laws of Curaçao.
2. PRIVACY POLICY
2.1 Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (via secure providers)
- Device and browsing information
2.2 How We Use Data
Your data is used to:
- Process orders
- Deliver products
- Communicate with you
- Improve services
- Send marketing (with consent)
2.3 Data Sharing
We do not sell personal data.
Information may be shared only with:
- Payment providers
- Shipping partners
- Website service providers
2.4 Data Security
We implement reasonable security measures to protect your data, but no system can guarantee absolute security.
2.5 Cookies
Our website may use cookies to improve functionality and analyze traffic.
2.6 Your Rights
You may request:
- Access to your data
- Correction or deletion
- Withdrawal of marketing consent
Contact us to exercise these rights.
3. RETURN & REFUND POLICY
3.1 General Policy
Due to hygiene and product safety, returns are limited.
3.2 Eligible Returns
Returns are accepted only if:
- Product arrived damaged or defective
- Incorrect item received
- Item is unopened and unused
Requests must be made within 7 days of delivery.
3.3 Non-Returnable Items
- Opened or used products
- Products with broken seals not caused by shipping
- Sale or promotional items (unless defective)
3.4 Refund Process
If approved, EarthPure may:
- Replace the product, or
- Issue a refund
Refunds are processed after inspection of returned items.
3.5 Shipping Costs
Shipping fees are non-refundable unless the return is due to our error.
3.6 Risk of Loss
Returned items remain the customer’s responsibility until received by EarthPure.
4. DISCLAIMER
EarthPure products are cosmetic products and not medical treatments.
Always perform a patch test before use.
Discontinue use if irritation occurs.
5. CHANGES TO THESE TERMS
EarthPure reserves the right to update these Legal Terms at any time. Updates take effect upon publication on the website.
6. CONTACT
EarthPure
Website: www.earthpure.nl
Phone: 5642442